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FAQs

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IsendPH FAQ

Where does the shipping come from after purchase?

All items will be shipped directly by air from the respective country outside of Korea.

How long does shipping take?

Typically, delivery takes approximately 5-20 days after ordering. However, this may vary depending on the product type and customs clearance procedures.

How are customs clearance and duties handled?

All product prices include customs duties and taxes, so you can receive your items without any additional costs.

Can I cancel my order after payment?

Order cancellation is possible before the product is ready. Please check the order status and contact customer service.

What payment methods do you support?

PayPal and bank transfer are available.

Need help?

SMS / VIber

0956-284-5694

Monday – Friday : 9:00 - 18:00
Saturday : 09:00 - 14:00


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  • Shop
  • Shipping agency
    • Korea → Philippines Shipping agency
  • Purchasing department
    • Korea → Philippines Purchasing department
    • Phililppines → Korea purchasing agent
  • How to use
  • FAQs
  • Cost Calculator